Threekit Status
All Systems Operational
Production Operational
90 days ago
100.0 % uptime
Today
Production ? Operational
90 days ago
100.0 % uptime
Today
Render Service ? Operational
AR Service ? Operational
Configuration Service ? Operational
Preview Operational
90 days ago
99.99 % uptime
Today
Preview ? Operational
90 days ago
99.99 % uptime
Today
Render Service ? Operational
AR Service ? Operational
Configuration Service ? Operational
Branching ? Operational
Customer Implementations Operational
90 days ago
100.0 % uptime
Today
Porter Hosting ? Operational
90 days ago
100.0 % uptime
Today
Threekit Support ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 15, 2025

No incidents reported today.

Feb 14, 2025

No incidents reported.

Feb 13, 2025
Completed - The scheduled maintenance has been completed.
Feb 13, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 14:00 EST
Scheduled - We will be undergoing scheduled maintenance at this time.
Feb 13, 13:51 EST
Feb 12, 2025
Completed - The scheduled maintenance has been completed.
Feb 12, 16:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 15:30 EST
Completed - The scheduled maintenance has been completed.
Feb 12, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 15:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 12, 10:09 EST
Feb 11, 2025

No incidents reported.

Feb 10, 2025
Completed - The scheduled maintenance has been completed.
Feb 10, 02:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 01:30 EST
Scheduled - Release to address issue with:
1. 3D player resize sometimes causing the player to crash
2. Configurator taking longer to finish evaluation and sometimes causing the player to crash

Feb 10, 00:22 EST
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 15:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 14:30 EST
Scheduled - Release to:
1. Adds ability to configure texture resolutions based on device type (mobile vs desktop)
2. Fixes an issue where switching between multiple options in a configurator would sometimes lead to the page crashing and reloading on mobile

Feb 5, 11:07 EST
Completed - The scheduled maintenance has been completed.
Feb 5, 15:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 14:30 EST
Scheduled - Release to:
1. Address memory leaks when using the 3D player
2. Optimizations to improve performance
3. Improve performance for fonts
4. Increase timeout limit for fast-compositor-service to allow generating 3D player snapshots
5. Remove duplicate Mobile WebGL resolution setting on the Performance page in the platform

Feb 5, 11:04 EST
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.