Threekit Status
All Systems Operational
Production Operational
90 days ago
100.0 % uptime
Today
Production ? Operational
90 days ago
100.0 % uptime
Today
Render Service ? Operational
AR Service ? Operational
Configuration Service ? Operational
Preview Operational
90 days ago
100.0 % uptime
Today
Preview ? Operational
90 days ago
100.0 % uptime
Today
Render Service ? Operational
AR Service ? Operational
Configuration Service ? Operational
Branching ? Operational
Customer Implementations Operational
90 days ago
100.0 % uptime
Today
Porter Hosting ? Operational
90 days ago
100.0 % uptime
Today
Threekit Support ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Threekit Preview Release: 24.7.2 Apr 24, 2024 15:00-16:00 EDT
Release to address issue with some configurators not working correctly when static publishing is enabled
Posted on Apr 23, 2024 - 12:54 EDT
Preview Maintenance May 8, 2024 19:00 - May 9, 2024 00:00 EDT
We will be undergoing scheduled maintenance during this time. GPU-based WebGL rendering will be disabled for preview.threekit.com during this maintenance window
Posted on Apr 18, 2024 - 10:11 EDT
Admin-FTS Maintenance May 9, 2024 21:00 - May 10, 2024 02:00 EDT
We will be undergoing scheduled maintenance during this time. GPU-based WebGL rendering will be disabled for admin-fts.threekit.com during this maintenance window
Posted on Apr 18, 2024 - 10:11 EDT
Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024
Completed - The scheduled maintenance has been completed.
Apr 22, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 14:00 EDT
Scheduled - Hotfix to address issues with:
1. Degraded fast-compositor-performance
2. Renders page not loading for some orgs
3. Tag queries throwing a 414 error preventing configurators from loading

Apr 22, 10:19 EDT
Completed - The scheduled maintenance has been completed.
Apr 22, 10:22 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 3, 15:14 EDT
Scheduled - We will be updating the infrastructure that supports hosting of Threekit implementations. During this time new deployments will not be available, however public sites will continue to operate as expected.
Apr 3, 15:14 EDT
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 15:30 EDT
Completed - The scheduled maintenance has been completed.
Apr 17, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 15:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 17, 12:24 EDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 15:30 EDT
Scheduled - Release to address issue with Material Rounded Edges not working in V-Ray
Apr 10, 14:06 EDT
Apr 9, 2024

No incidents reported.